Business Analysis

Watch Rohn’s introductory video then take the business analysis.

This is not a test, it is a questionnaire to provide data for analyzing your business effectively.

Answer the questions as correctly and honestly as you can, so as to make the results as valuable to you as possible.

INSTRUCTIONS FOR COMPLETING THE EPOCH BUSINESS ANALYSIS QUESTIONNAIRE

There are 100 numbered questions. Indicate your answer to each one by choosing one of the three options provided for each answer.
- + (Plus) means I AGREE, YES, or MOSTLY YES.
- M (Middle) means UNCERTAIN, MAYBE, NEITHER YES NOR NO.
- - (Minus) means I DISAGREE, NO, or MOSTLY NO.
Answer the questions based on the main product or service that you deliver. “Customers” includes “clients”, “patients”, and so on as appropriate.
Each question must be answered in order for the questionnaire to be valid. If an answer is left blank, you will get an error message when you try to send the form. In that case, you will need to go back and answer any unanswered questions. So answer each question as best as you can.

* Denotes a required field. Please take the time to fill in this information as it is needed to contact you to send you your results or to discuss this with you in detail.
First Name *
Last Name *
Title:
Company:
Type of Business:
Number of Employees:
Address: *
City: *
State: *
Zip: *
Business Phone: *
Email Address: *

1. I am achieving my financial goals for my company	+ M -
2. I have very good success at finding and hiring capable employees	+ M -
3. Little competition exists in our market	+ M -
4. I give my credit collection staff a rating of 8 out of 10 or better	+ M -
5. In terms of what we deliver to our customers, we are technically the best	+ M -
6. I have a regular check on the quality of my product/service	+ M -
7. We use surveys when going after new business	+ M -
8. I often feel guilty about not spending more time with my family	+ M -
9. Owners and managers should give unexpected bonuses to keep employees on their toes instead of having a routine system of bonuses	+ M -
10. I believe that people can be helped	+ M -

11. There has been a down trend in our profitability over the past 12 months	+ M -
12. Employees often don't understand how their jobs affect others in the company	+ M -
13. The ongoing needs of our customers are well-defined and used for increasing sales to them	+ M -
14. Customers often complain about errors in their accounts	+ M -
15. What we deliver to our customers is normally on time and better than they expected	+ M -
16. I use customer complaints as a means to improve the business	+ M -
17. We keep a record of new clients and know how effective our promotion is	+ M -
18. There are influences outside my business that demand my attention right now	+ M -
19. It is only natural for labor and management to be mistrustful of each other	+ M -
20. There is something missing in my life	+ M -

21. We have cash flow problems that need to be resolved	+ M -
22. Newly hired employees in my business are quickly trained and soon function well at their jobs	+ M -
23. Our promotional materials effectively produce repeat business	+ M -
24. I am kept waiting for up-to-date figures on Accounts Receivable	+ M -
25. If I had better equipment, I could produce a better product/service for my customers	+ M -
26. My staff know they're good, I don't need to praise them	+ M -
27. We have effective and proven programs for generating new sales	+ M -
28. There's quite a bit of stress in my life	+ M -
29. Trying to define and measure the results produced by each employee would be a waste of time	+ M -
30. There are other things that I think I should be doing with my company	+ M -

31. My company has been involved in litigation as a defendant within the past two years	+ M -
32. I often find myself solving problems that others (managers or employees) should handle	+ M -
33. We do not have a regular communication going out to our regular customers	+ M -
34. My company has an excellent credit rating	+ M -
35. My sales department frequently complains about deliveries	+ M -
36. My business has no call for 'correction programs'	+ M -
37. Our company is getting positive exposure from newspaper articles, free publicity, etc.	+ M -
38. I'm concerned about my health at times	+ M -
39. Teamwork inhibits creativity	+ M -
40. There are some problems in my business for which I have no solutions	+ M -

41. The amount of debt that my company is carrying is a problem or a potential problem	+ M -
42. I could get more work done each day if I had fewer interruptions	+ M -
43. We do special promotions which are available only to our existing customers	+ M -
44. Payroll is always done on time	+ M -
45. I haven't yet trained anyone to manage and care for the production/service areas as well as I do it myself	+ M -
46. We keep and use the staff suggestion box (or similar system)	+ M -
47. I have at least one employee whose sole job is to develop new business	+ M -
48. There are too many accidents/mistakes in my life	+ M -
49. A good policy in business would be to cut every corner possible in order to increase profit margins	+ M -
50. I intend to find a way to be more effective	+ M -

51. The long term profitability of my company is on an uptrend	+ M -
52. Communication within my company flows smoothly and quickly to the right person with no misunderstandings	+ M -
53. Our average sale per customer is increasing	+ M -
54. Tax payments are usually on the late side	+ M -
55. Quality of service tends to collapse when I am away from the area for any extended period of time	+ M -
56. Our staff training system is an ongoing affair	+ M -
57. We don't expect much return from our promotional campaigns	+ M -
58. I have one or more physical problems	+ M -
59. Most people don't want to work, and only do so because of economic necessity	+ M -
60. I'm looking for help to improve conditions	+ M -

61. My gross sales have expanded for the last two years	+ M -
62. I have a reward system for employees who do more than their share	+ M -
63. We are losing business because of inadequate follow-up of existing customers	+ M -
64. I can lay my hands on all financial statements at short notice	+ M -
65. My production staff takes pride in pleasing the customer	+ M -
66. I have several people in training at this time to take over positions senior to those they now hold	+ M -
67. Generating new business is not an essential part of our sales forecasts	+ M -
68. Others have influenced me in making decisions that I later regretted	+ M -
69. Expansion isn't always desirable	+ M -
70. There is something that I need to change or things will worsen	+ M -

71. There is an external factor which is a threat to the viability of my company	+ M -
72. I sometimes wonder how productive some of my employees really are	+ M -
73. We have a complete database of past and present customers	+ M -
74. I would like to receive the financial reports more quickly	+ M -
75. I sometimes cringe and want to hide when my employees are speaking to customers	+ M -
76. We get along very nicely without any staff training	+ M -
77. Public Relations is an essential part of our marketing	+ M -
78. I sometimes experience periods of worry and depression	+ M -
79. Most problems between people can be resolved with communication	+ M -
80. Most things that claim to help people actually do more harm than good	+ M -

81. My company is dependent on additional external funding (debt or equity) for continued survival	+ M -
82. I keep graphs of all the key statistics of my company	+ M -
83. We have a very loyal and expanding customer base	+ M -
84. The fixed assets inventory is complete and up-to-date	+ M -
85. There is excellent coordination of finance, supplies, personnel, logistics, etc. in my business	+ M -
86. We apply the principle of quality control to our entire organization	+ M -
87. I keep separate records of new business and repeat business	+ M -
88. The rewards of operating my business far outweigh the difficulties	+ M -
89. A good leader would not hesitate to sacrifice an individual for the good of the group	+ M -
90. There isn't anything someone else could tell me that would help me run my business better	+ M -

Business Analysis

Watch Rohn’s introductory video then take the business analysis.

INSTRUCTIONS FOR COMPLETING THE EPOCH BUSINESS ANALYSIS QUESTIONNAIRE

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